Ticket delivery policy

Payment confirmation

Tickets are issued only after FOBA receives and verifies successful payment confirmation.

Your order confirmation page is your electronic receipt and can be viewed at any time under My Orders.

Where your tickets live

Electronic tickets are delivered to and associated with the customer's FOBA Tickets account.

Issued tickets appear in My Tickets. Sign in using the account used for the purchase and present your ticket on your phone at entry.

Where a ticket is officially transferred, access to the valid ticket will move to the receiving customer's FOBA Tickets account once the transfer has been successfully completed.

Forwarding or sharing a ticket image, screenshot or QR code does not constitute an official ticket transfer.

Each ticket contains unique secure ticket and QR credentials controlled by the FOBA ticketing system. When a transfer is accepted, the previous credentials stop working so only the current holder has the valid ticket.

If you cannot see your ticket

Check that you are signed in with the purchase email, then open My Tickets. If it is still missing, contact FOBA Tickets support with your order number.